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Terms and Conditions

Summary:

Owl and the Elephant is a family run online vintage furniture and accessories shop based in Surbiton, Greater London. All our items are pre-owned and in original or restored condition, all pieces are unique and show character.

Payment:

Payment for goods is in GBP pounds sterling and all prices displayed include VAT. At checkout payments by credit cards are processed securely though Paypal. Payment by bank transfer or cash on collection is also possible, please contact us for details.

Returns:

We hope you love your purchase from Owl and the Elephant. Please bear in mind that all our items are vintage and therefore pre-owned. We try and be as accurate as possible in our descriptions and photography and are happy to send you more photos if required so you can be sure of the quality of the item you are buying. However, if for any reason you need to return an item we will refund the cost of the item only, not the cost of shipping. The item must be returned at the buyers expense by a signed for delivery service within 14 days and must be in the same condition in which it was received.

Privacy:

Your privacy is very important to us. The personal information collected when placing an order is held on our secure database and is used solely for the purpose of fulfilling that order. We will not share customer details with any third parties and will not store credit or debit card details.

Contact:

Viewings welcome, please contact us for an appointment.

By email: enquiries(Replace this parenthesis with the @ sign)owlandtheelephant.co.uk

Telephone: Liz 07870 869852